After-sales service

Each piece is an investment in timeless style and we want to help you keep it in perfect condition over the years.

Do you have an item, even one purchased over time, that requires some tweaking? Our after-sales service is here to help you make your favorite piece shine again.

To use this service, simply send an email to our Customer Service: customer.assistance@giovannamarcheluzzo.com

Please include a detailed description of your needs, as well as photos of the item in question.
Our Laboratory will get to work to evaluate your requests and provide you with a personalized quote and possible return times for the items.
The email will be sent Module to print, fill in and insert in the package.

Payment for the service is made via bank transfer and includes the estimated repair/replacement cost and return shipping cost.

By choosing our After-Sales Service, you also invest in ethical consumer practices. Repairing and taking care of your clothes helps make your wardrobe more sustainable and reduces waste.